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4.5" Custom Bobbleheads
7" Custom Bobbleheads

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Frequently Asked Questions (FAQs)
FEROX, Inc. Company Information

 

 

 
Welcome to Ferox Inc. 
Manufacturer of Custom Bobbleheads


     
 
Frequently Asked Questions (FAQs)
Custom Bobble Heads / Custom Bobbleheads

We are happy to answer any additional questions by email.

What is the minimum order amount?  The minimum order for 7" bobble heads is 504 pieces. The minimum order for mini bobble heads is 1440 pieces. Please note that we can manufacture any size you require.

What are the total costs?
  There are three costs involved: 

1. $150 initial charge to carve the custom bobble head.
2. Cost of each bobble head based upon your order quantity.
3. Freight charge for delivery of final production from Los Angeles to your location.

If you require an actual sample, there is an additional air freight charge of $75.00.
There is also a $200 set-up charge for color boxes.

What do I need to provide in order to start the sample process?
  Hopefully, you can send us 8 pictures (.jpgs). 4 pictures of all four sides of the head and 4 pictures of all four sides of the subject's body. The person should be standing in the exact position you want for the bobble head. If this is not possible, please have a model stand in the position you want and send us photos of the model. Of course, you can provide a description, but pictures really help. Try to size the photos so they are not too large. You may need to send us several emails with the photos if the photos are too big.

Where do I send the artwork?  The artwork in .jpg format should be set via email. Please provide a description of your bobble head. We also need to know the colors to use. If you can provide Pantone Color numbers, that is helpful.

What forms of payment do you accept?  Please fax or email your order to us. Our fax number is (702) 258-4346. We accept company check, VISA, MasterCard and American Express. We will fax you an Invoice for payment. If you pay by credit card, we will need you to complete a Credit Card Authorization Form.  Payment for production is not due until final approval of the bobble head is received.  All orders are prepaid.

Do we receive an actual sample before production?  We provide pictures for approval. We do not send the actual sample, unless you pay the $75.00 freight charge.

Explain the approval process?  First, we send you photos by email of the unpainted custom bobble head. Once you approve the unpainted sample, we paint the sample for additional approval. It usually takes about 5 - 7 days to make the unpainted sample and 3 - 4 days to paint the sample. Production takes about 60 - 70 days.  The whole process from beginning to end may take 90 days.  We can rush the process, but there might be an extra charge for rush service.

What about freight?  You pay the freight from Los Angeles to your location. We prefer to ship by common carrier rather than UPS. We find that more damage occurs in shipments sent by UPS.
 

 

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